Payment Policy

Your financial security matters to us. Every transaction on the Strezy London website is protected by industry-standard encryption, so you can shop with complete confidence.

Accepted Payment Methods

We accept a wide range of secure payment options to make checkout as convenient as possible:

Visa Mastercard Amex Discover Apple Pay Google Pay

All major credit and debit cards are accepted. Your payment details are encrypted throughout the entire transaction process.

How Payment Processing Works

When you place an order, your payment is authorised immediately through our secure payment partners. You may see a temporary pending charge on your account — this is completely normal and simply means your payment is being verified. Your card is only charged once your order has been confirmed and is being processed for despatch.

VAT

All prices displayed on our website are inclusive of VAT where applicable, in accordance with UK law. The VAT breakdown is shown clearly at checkout before you confirm your order. There are no additional charges or hidden fees.

Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with a full summary of your purchase. This email is an acknowledgement that we have received your order. The purchase contract is formed when your items are despatched.

Currency

All prices on the Strezy London website are listed in pounds sterling (GBP). All transactions are processed in GBP. If your card is issued in another currency, your bank or card provider may apply a conversion rate.

How We Protect Your Payment Information

  • SSL (Secure Socket Layer) encryption protects your data during every transaction
  • We never store full card numbers on our servers
  • All payment data is processed exclusively by certified, PCI DSS-compliant payment processors
  • We regularly review our security practices to maintain the highest standards

When you check out at Strezy London, your payment information goes directly to our payment processor. We never see or retain your full card details.

Payment Problems or Questions

If you notice an unexpected charge, have a question about a payment, or run into any billing issue — please email us straight away at Support@strezy-london.com. We'll look into it and respond within one business day.

Company Information
Store Name: Strezy London
Address: 17 William St, Northampton NN1 3EW, United Kingdom
Email: Support@strezy-london.com
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (GMT – Greenwich Mean Time)
We aim to reply to your email within one business day.